Our clients tell us it's the incredible amount of "little things" that make the Walla difference, saving them time and earning them more money.
We'd say that sounds pretty big.
We've raised the bar for your Front Desk Experience, because we know first-hand the everyday chaos that can exist. With our time-saving touchpoints, your staff will be empowered to ace client interactions without technical distractions.
Your daily schedule outlines checked-in, booked, and capacity for every class, so you can quickly scan and understand your day.
Narrow down your view by location, instructor, class, or room, helping you find the information you need fast.
View your schedule for both types of classes in one place with a consolidated set of statistics.
Get a comprehensive overview of in-person and livestream classes, waitlist, late cancellations, and no-shows.
Jump right to the same class next week at a specific time or see the upcoming schedule for other class instances.
No multiple tabs or technical difficulties. Kicking off your next livestream is as easy as tapping the button directly on the class screen.
Get a real-time rundown of class capacity, and total number of booked and checked-in clients via graph.
Quickly add or remove a client from the waitlist—and we'll automatically alert them to changes in their waitlist status.
Start typing and the client name will autofill, allowing you to add them to class instantly if they have a class plan.
Send a message to those who booked class from the detail screen, or filter by group (like those who haven't checked in), so you get the word out fast!
Accept walk-in guests (and leverage a new lead) with our easy "Add Guest" checkout feature.
From water bottles to mat rentals, instantly make purchases for any products you've added to retail.
Missing waiver? Expiring credit card? With notifications that are easily accessible, you won't miss anything when it comes to your clients.
From vaccination status to nicknames and instructor preferences, utilize notes for any need-to-know client information that your staff should be aware of.
A bright #1 symbol will denote new clients—and all other total client visits will be displayed next to their name.
The class check-in screen will animate with confetti so you can acknowledge their special day the next time you see them in the studio.
Missing a client waiver? Easily send them a link or have them scan a custom-generated QR code so they can complete it right from their mobile device.
When your clients take our quiz, an icon with their personality type will appear on their profile so your staff can understand what motivates and drives them.
No more digging for important action items. Your dashboard keeps you up-to-date on the data that is most crucial for your business.
See all of your classes for all locations for a specific day with fill rates and checked-in statistics.
Quickly identify your class capacity rates for in-person and average bookings per livestream class.
Track your trend for monthly recurring revenue (MRR), so you can better grasp the status of your business goals.
Walla takes the work out of scheduling, pricing, and building your classes so you can get out from behind the computer and back to being present in the studio.
Define the days, times and even create complex repeating schedules with ease.
7 AM every last Friday of the month for the next four months? We've got you covered.
Save time by creating and scheduling a single class, and choosing if you want to host it in-person, livestream, or hybrid all in one place.
We'll automatically add clients to the waitlist when you reach capacity and then to class when a spot frees up. Plus, we will notify them, so you don't have to think twice about it.
Easily swap out an instructor for a single class or group of classes—and always pay them correctly since pay rates are attached to staff members and profiles.
Control class prices down to the day and time, including member pricing and livestream, helping you earn more revenue by charging based on value.
Per head, flat rates, hourly rates, capacity goals? If you have an anything but average way to pay your staff, we have the tools you need to get payments out on time, every time.
Keep your clients informed with automated, customizable messages you can directly send from different platform touchpoints, like the class roster.
Add a class once to your schedule and reuse that listing forever, even if the location and payment options change.
Create and define enrollment details, including dates, times, location, and registration cutoff dates. Reactivate past enrollments for easy scheduling, too.
Select standard and early bird pricing for members and non-members, and establish different pricing tiers based on in-person, virtual, or hybrid.
Control exactly how you want to host your enrollment (in-person or virtually)—or offer your attendees a choice!
Determine enrollment pricing for members and non-members, create monetary incentives, and set the number of and timeline for payment collection.
Create trial incentives for your studio, add discounts to recurring plans, build credit bundles, offer virtual-only, and manage the details of your plans all in one place.
Choose the type of access a client gets with every intro offer you create and promote.
Determine the timeline when you would like to have an intro offer start: Date of purchase or first visit.
Select a specific number of classes to include or let them come as much as they wish before the expiration date you set.
Easily add video on demand (VOD) access to any intro offer directly from the setup screen.
Allow guest passes that align with the same parameters as the intro offer you've created.
When someone buys an intro offer, you can set it up so they're automatically eligible for discounts on future plans.
Know and understand which intro offers are working best to ensure you're turning new clients into repeat clients and increasing retention.
We'll automatically confirm that a client buying an intro offer online has visited before, but you can easily override any restrictions!
In-person or livestream, manage the type of access a client gets with every intro offer and plan you create and sell.
Members-only or anyone? Online or just in-studio? You control who buys and where they can utilize their purchase.
Decide if you want to offer discounted plans and establish limitations and restrictions.
Determine if a plan should grant members status, giving your client early booking windows, discounts, and other privileges.
Take recurring scheduled payments or create plans that require a single, upfront payment.
Every plan gives you the ability to quickly add a unique contract from your library on the Walla platform.
Guest passes can be included with any plan, matching the privileges and timing of the plan the client is associated with.
Allow discounts for new clients who purchase an intro offer—or configure any type of plan discounts for existing clients.
Offer special pricing to members to show your appreciation and increase client engagement.
Video on demand access can be enabled and added to any plan, giving your clients the flexibility to purchase what they want.
Build early termination policies into any plan—but it's your choice if you want to charge them!
Save time by electing to auto-renew a plan, resulting in a seamless purchase process and higher client retention.
Begin a plan immediately, on the first of next month, or on any custom date you determine.
Maternity leave or vacation? Create custom pause start and end dates, and we will ensure all pre-payments are accounted for when the plan resumes.
View the future payment schedule of any recurring plan and adjust the amount to charge before the transaction happens.
Offer a limited number of classes monthly (subscription) or let your clients use them when they want (usage-based).
Elect to allow rollover of the same plan at a special price upon auto-renewal to increase repeat clients—and retention.
Automatically refill a pack or plan to keep the client engagement and momentum going strong.
A class pass can be good forever, or you have the option to set an expiration based on issue date.
By pricing your classes based on value and worth, credit bundles give your clients the flexibility to book and spend based on their budget.
You no longer need one plan for yoga and another for Pilates because credit bundles allow clients to vary their spending with a single plan.
Automatically refill a credit bundle to increase client engagement, offer booking options, and keep them on track.
Proactively establish dates so your client doesn't have to take a payment pause when it comes to their workout routine.
Offer a number of credits monthly (subscription) or let your clients use and refill their credits (usage-based).
Consider this an additional revenue source for those who love your classes
but can't make it to the studio.
Experience the joy of integrated instead of just another video add-on with Walla. Offer your clients flexibility while making virtual classes a tech-savvy staple at your studio.
With our Zoom app, you're less than a minute away from enabling livestreaming for you business.
It's easy to setup multiple Zoom accounts, so you can stream three different 5 PM classes without any technical difficulties.
Never copy and paste a link again! Instructors will automatically send a clickable link before the class starts, ensuring error-free entry for all clients.
Simply click the link at the top of the check-in screen and start your livestream class in seconds.
Instantly view your virtual roster in real-time right next to your in-person roster so you can engage with everyone in class.
Control who gets in on the livestream action. With all plans, you can determine if livestream, in-person, or hybrid are included.
Adding a livestream to any service is as easy as clicking a checkbox. Don't worry; we'll take care of the details.
Class entry time, auto-mute—manage default Zoom settings so your clients can always expect virtual consistency.
Easily use VOD as a perk to any in-person or livestream plan, offering client flexibility and added revenue.
Create VOD-only plans and engage a different demographic of clients who are looking for at-home workouts.
Let clients easily view the VOD library right on your website, increasing SEO and showcasing what you have to offer.
Reduce frustration (and all those extra credit card fees), earn additional revenue, collect what you are owed, and give your clients modern payment options without any extra hardware or headaches.
No need to buy extra devices that take up space. Our responsive software means you can use any computer or mobile device as your point of sale system.
Swipe, tap, and get back to business? Not only does our terminal seamlessly integrate with any device, you'll save even more on your credit card processing fees.
Our paperless system means you're doing good for our planet—and good for your studio. Client receipts are saved as PDFs and emailed automatically.
Apple Pay, Google Pay, PayPal, ACH (coming soon!), cash, and every major credit card you can imagine is built in to the Walla platform.
Have a "no refund" policy? Send credit to a client account balance to be used for their next class, plan, or retail purchase where they can spend it whenever and however they choose.
When a client checks out, we'll display their account balance on the screen, so they have the option to use it or keep it for future purchases.
Want to issue the client a credit? It's simple to add or subtract money from account balances (just don't forget to include a reason!).
Our clients have seen increased gift card sales and extra revenue because it's so easy to get started and sell gift cards.
Offer gift cards in the denominations you preset—or let the client choose the card amount within a pre-set range.
Want to sell $120 worth of service for $100? Increase revenue and cash flow with great gift card promotions.
Clients have the option to purchase gift cards online or in-studio—making it easy to cash in that gift card in any of Walla's checkout flows.
Clients can schedule delivery, and the recipient will receive an email with a fully branded gift certificate they can print, download, or save to their phone.
Box of plastic cards you ordered a while back? Our gift card system allows you to custom sequence your gift card sales to match the codes printed on your cards.
Fully customize the branding of your studio gift cards.
If you think your gift card branding looks good, wait until you see it in Apple Wallet!
Create promo codes that apply to a single payment, a set number of payments, or permanently for all payments.
You can set codes to a dollar amount or a preferred percentage of the entire invoice.
Promo code for a specific plan? Increase sales of your most profitable plans with well-timed, targeted promotions.
Every promotion you create can be restricted to a class, enrollment, plan, retail purchase—or all of the above.
Add a promo code valid for only those who have no previous purchases. Plus, we'll validate so you don't have to double-check the details.
Promotions can be set to expire by a chosen date with the added ability to expire promo codes within that particular promotion even earlier.
Entire promotions can expire after a number of uses with the added ability to limit the number of redemptions of a specific code.
You'll have the ability to offer a client a discount, even narrowing the deal down to a pre-determined product.
Limit promo codes to minimum order size (a dollar amount), helping you manage purchases more accurately.
Create the promotion once, and then add any number of distinct codes to be used by your clients.
Promo codes are the key to offering incentives without lowering your overall prices, so we'll give you insight into what is working—and what isn't.
Recurring payment failed? It happens to the best of us. We'll try several times over a set number of days to help you collect what you are owed.
With automatic card updates and pre-validation, you'll be able to predict and handle credit card problems proactively, reducing fewer failed payments.
It's never been easier to keep track of employees, instructors, and contractors.
Ensure your instructor certifications are up to date and view alerts when they expire.
Easily list which classes an instructor is allowed to teach, saving you time when determining class details.
You and your instructor can easily view their personalized schedule, so no one misses a beat.
Each instructor has their own stats page, enabling you to see repeat visits, class fill rates, and recent classes taught.
Log in and out via the menu bar, or edit up until the end of your payroll period in the instructor profile.
With the right permissions, access essential information about your staff members in a safe, secure place.
Negotiate multiple pay rates with your staff and record them in the staff profile, ensuring incorrect pay rates are never an issue when scheduling them for a class.
Need to let someone go? We'll notify you if they're currently on the schedule and let you choose how you'd like to reassign their scheduled shifts.
Mobile-friendly and built to be seamlessly accessible across multiple devices, we'll elevate your studio experience without targeting your clients.
Select headline fonts and base fonts to match your existing website, along with link and button colors to compliment your brand.
Walla's widgets allow your client to manage all aspects of their account, saving you time at the front desk—and on the phone.
Select what plans you want to offer virtually and increase revenue by making it incredibly easy for clients to buy plans online.
Clients can view their schedule, history, current plans, and transactions—even update their payment settings and profile specific to your studio.
Other platforms have clients creating multiple accounts, leading to login frustration. With Walla, clients only have single login while still enabling you to keep your specific information private.
By using Walla widgets, you can ensure that the information on your website is always updated in real-time to include everything you've entered in our software.
Our widgets are compatible with all major website platforms, including Wix, Squarespace, and Wordpress.
Post your class schedule, enrollments, plans and pricing, user accounts, video on demand library, and gift cards with ease.
Want to sell an intro offer on your site? Quickly generate direct links for landing pages to feature any plan you have!
Anyone can easily copy and paste our widgets into their existing website.
"So impressed with Walla...traveled all over and it's a way better system than the previous."
No need to download yet another app! Our platform is designed specifically for desktop, mobile, and tablet, so you get the best experience with less hassle.
With a seamless interface across devices, you'll never have to wonder where a feature is hiding.
Whether a business app is redundant or worse, outdated and inconsistent, Walla eliminates the confusion with cross-platform software that instantly updates across all devices simultaneously.
Generate APIs or snippets allowing you to create your own apps.
Our focus is on you, your plans—and the success of your studio!
Avoid having your clients distracted by competing offers from other studios.
When clients log in, we'll automatically connect them with your studio so they'll see your studio—and only your studio.
Our check-in kiosk screens allow you to use any device to enable clients to check-in at any time independently.
We show the minimum amount of information to protect client privacy while allowing a seamless check-in experience.
Reduce risk and save time with automated contracts and waivers.
Digital waivers make it a better experience for you and your clients when they walk into your studio.
When waivers are updated, all clients are automatically flagged to review and re-sign during their next visit.
Waivers appear early in the sign-up process, eliminating the hassle of getting the paperwork completed before class.
Get real-time notifications and alerts on the check-in screen and individual client profile page.
When creating a new membership plan, attach a contract from your library to ensure consistency and document completion.
Easily configure the number of minutes prior to a class you'd like the waitlist to close.
Separately set class cancellation windows for unlimited and limited plans.
Seamlessly manage and override global studio policies at specific studio locations.
Instantly capture more revenue with automatic late cancelation and no-show fee collection. And don't worry, we'll delay those charges a day, so you have time to adjust or remove the fee if needed.
Determine the amount you would like to charge and whether or not the client will lose their session, credit, or booking fee they paid for class.
Walla delivers you the data that's cause for concern and gives you insights into specific studio wins that deserve a celebration.
A single page for everything that happened yesterday, see your sales, new clients, expiring plans, cancellations, and more in an easy-to-understand format.
With our preset action-oriented cards, easily identify expiring and class plans running low so you can take action for more sustainable revenue.
Sort and group data in various ways and always know who's new to your studio so you can follow up and keep them coming back, increasing overall retention.
Conversion is critical, and we will alert you to unconverted offers so you can proactively reach out. In addition, get a visual look into all of your offers—and the plans they've converted to.
Stay on top of the sales volume for your business, then sort by category to see where you're performing best and apply fixes where needed.
Identify payment issues first and foremost, then see your total billing per month along with your projected billing for months in the future!
The holy grail of subscription metrics, easily track your MRR and view and group by any period of time you prefer.
Easily download a detailed CSV export that includes all of your transactions for a customized period.
We'll calculate what you owe your employees and contractors, taking into account any untraditional pay rates.
Separated by employees and contractors, export your payroll for import into the provider of your choice.
Ensure your payroll is correct with breakdowns of amounts by class, shift, and commission.
Instructors that come in a little early and stay a little late? We'll automatically ensure they're properly paid for class time and front desk time, even if they're under two different pay rates.
Keep on top of client visit patterns to increase retention with key metrics available in every client profile.
View any staff member page to see their key performance data, like reliability and how often their clients take their class.
When you log in, find your most important business metrics front and center on your dashboard overview.
Keep track of all of your equipment by location, vendor, price, purchase date, brand, and model.
Add warranty dates in Walla to make decisions easier when repairs (and replacements) are needed.
With our business settings dashboard, you'll be alerted when maintenance is approaching—and overdue.
