WallaWalla
About Walla

More than software.
We’re a community.

We didn’t build Walla to compete in the market, we built it to be your partner in success, disrupt the status quo, and permanently shift boutique studios for the better.

Founded 2020 · United States & Canada
Smiling members holding light weights during a barre class at a boutique studio
Where we come from

Where innovation meets collaboration.

Founded in 2020, Walla brings together entrepreneurs, tech executives, studio managers, and creatives. Together, we saw an urgent need for simple, solution-oriented software designed around the realities of running a studio.

+173K
Walla Users
+11.6M
Walla App Bookings
2020
Walla founded
What we stand for

Not just a software solution. Your partner in success.

01
Only built for boutique studios

We don’t build tech for spas, salons, or big-box gyms. Decisions start and end with the real-world needs of boutique studio owners.

02
Relentless industry innovation

We push boundaries because studio owners deserve software that solves real problems, not another rehashed, decades-old platform.

03
Proven collaboration & craft

Our team brings years of shared experience building intuitive, high-performing tools designed to eliminate daily operational headaches.

04
Unwavering commitment to your growth

From custom feature development to connecting you with fellow owners, we invest directly in your long-term studio success.

WHO WE ARE

The most experienced team in boutique studio software.

The deepest bench in the industry, and the strongest in Walla’s history: decades of combined experience building fitness technology and enterprise platforms for Fortune 500 brands like GE, Nissan and the NFL.
Doug Hecht, CEO & Co-founder at Walla
Doug Hecht
CEO & Co-founder

Marketing and business expert, mentor and investor with 25+ years of helping companies grow. A boutique industry veteran who built and sold Lymber to Mindbody, served as SVP there, and co-founded Digitaria (acquired by WPP).

Fun factFlies airplanes.
Stephanie Moran, CRO at Walla
Stephanie Moran
CRO

High-velocity sales leader, revenue-generating executive, strategic operator, and board candidate with proven experience driving massive enterprise scale.

Fun factOwns CYB Studios, a multi-modality boutique studio.
Jen Kocur, VP of Operations at Walla
Jen Kocur
VP of Operations

Strategic executive, business builder, and operational leader specializing in organizational transformation, scalable growth, and business performance.

Fun factExcellent cook.
Natalie Efstathiou, Head of Product at Walla
Natalie Efstathiou
Head of Product

Fitness tech leader with over a decade of experience scaling B2C apps through acquisitions and building B2B SaaS and AI tools for studios.

Fun factEarned a scholarship for opera singing.
Chuck Phillips, CTO at Walla
Chuck Phillips
CTO

Creative technologist, product-minded engineering leader, and architect of software that makes running a boutique studio simpler.

Fun factOn the board of the Sequoia & Kings Canyon Park Conservancy.
Cait Espe, Director of Customer Experience at Walla
Cait Espe
Director of Customer Experience

20-year operations leader and SaaS executive specializing in customer experience strategy, global team building, and customer relationships that drive retention and revenue growth.

Fun factDrinks coffee out of giant mugs.
Laura Munkholm, Founding President and Board Member at Walla
Laura Munkholm
Founding President & Board Member

Champion for boutique studios with over two decades of studio experience, elevating hundreds of software clients through high-level consulting, speaking, and community building.

Matthew Ausonio, Founding CTO at Walla
Matthew Ausonio
Founding CTO & Mobile Wizard

Veteran software engineer and technology leader with deep expertise across mobile and full-stack systems, steering product development and tech innovation at Walla.

A history of industry innovation

Members of our leadership team founded Lymber (acquired by Mindbody), pioneering the fitness industry’s first dynamic pricing algorithm to monetize excess studio inventory.

Designed for simplicity

Blending enterprise technology with deep fitness industry experience, our team built Walla to strip away unnecessary complexity and simplify studio management in an overcomplicated market.

Real people, real conversations

Bringing the human element back to support.

The Walla Support team is empowered to spend less time going through tickets and more time engaging with studios and their staff.

3 min
Average message response time
Pledge 1%
Donating 1% of our time to support nonprofits in our community
In the press

News from Walla.

Fitt Insider · October 28, 2025
Walla secures $5 million to accelerate AI-powered studio performance software

Funding accelerates Walla’s evolution beyond traditional studio management, positioning it as an AI-powered performance engine that drives profitability for boutique fitness studio owners.

August 14, 2025
Walla launches in Canada

Walla announced its expansion into the Canadian market, empowering fitness studios to achieve predictable profitability with an AI-driven performance partnership.

The team behind Walla

Your studio data deserves a Fortune 500 team.

Your members trust you with their personal details and payment information. We take that seriously. Walla is engineered by a team that has spent decades building secure, large-scale technology for some of the world’s biggest brands.

Built by team members with prior experience at:

GE

Nissan

UnitedHealth Group

NFL

Intel

Qualcomm

Rolex

NBC

and more

Company names represent the past experience of Walla team members and do not imply customer relationships or brand endorsements.

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