WallaWalla
Walla Briefing

Every class,
briefed.

Walk into every class knowing who to welcome, who to convert, and who to win back. Walla sends a daily overview at 5:00 AM and fresh updates 30 minutes before each class, so your staff and instructors always know who’s in the room.

Built on the client data already in Walla
Cycling instructor checking a Walla Briefing class update on her phone before class, sample data
Walla Briefing email and a class update on a phone, fictional studio and sample dataWalla Briefing email and a class update on a phone, fictional studio and sample data

The best sales moment is already in the room.

Clients ready to buy walk in and out of class every day. Walla Briefing puts the right names, the right words and the right offer in front of your staff, so every class becomes a chance to convert, retain and connect.

How it works

Briefed at 5am. Updated before every class.

Instructors and front desk staff get a clear plan for the day, then a fresh update before each class with the latest bookings.

01 — Morning briefing

A complete game plan before the first class.

At 5 AM, your instructors and front desk team get a daily summary in their inbox: who is ready to convert, first-time guests, members to reconnect with, and full roster details for every class on their schedule.

✓Conversion leads, first visits, and check-ins at a glance
✓Personalized daily class schedules with real-time booking numbers
✓Delivered to email, nothing extra to install or log into
Walla Briefing email with a summary and the first class, fictional studioWalla Briefing email with a summary and the first class, fictional studio
02 — Before each class

A fresh update, 30 minutes out

Delivered 30 minutes prior to class start time, your staff gets an updated snapshot with last-minute bookings and new first-timers, so your team’s plan matches exactly who walks through the door.

✓Captures last-minute bookings & cancellations
✓Highlights who staff should greet first, right from their phone
✓Built for both instructors and front desk teams
Class update on a phone 30 minutes before class, fictional studioClass update on a phone 30 minutes before class, fictional studio
03 — Convert

Who to talk to, what to say, and what to offer.

Never miss an opportunity to convert a casual visitor into a loyal member. High-potential clients are flagged on every roster (including frequent drop-ins without a membership, intro-offer holders, and first-timers), complete with suggested talking points and the right studio deal.

✓Automatic flags for drop-ins, intro offers, and first visits
✓Natural opening scripts tailored to every client type
✓Clear recommendations for the exact plan and price to offer
Potential conversions with suggested scripts and offers, fictional clientsPotential conversions with suggested scripts and offers, fictional clients
04 — Connect

Welcome them back. Celebrate the moments.

Each briefing shows members to check in with, like someone back after a long break, plus celebrations worth a shout-out, such as a first class with a teacher.

✓Members back after time away
✓Celebrations and announcements
✓Context on each member’s visit history
Members to check in with and celebrations, fictional clientsMembers to check in with and celebrations, fictional clients
05 — Run the room

Front desk notes, right when you need them.

Keep busy class turnovers seamless and safe. Front desk notes, assigned staff, and remaining open spots display in one real-time view, so nothing critical gets missed during your busiest moments.

✓Instant injury alerts and check-in notes
✓Live staff assignments and available spot counts
✓One simple, shared view for instructors and front desk teams
Front desk notes with injury and check-in notes, fictional clientsFront desk notes with injury and check-in notes, fictional clients
What’s in every briefing

Everything your team needs to walk in ready.

Summary
Your day at a glance

Ready to convert, first visits, members to check in with, and your classes with bookings.

Potential conversions
Who to talk to

Drop-ins with many visits and no plan, intro offers and first visits, each with a script and the exact offer.

Check in
Who to welcome back

Members returning after time away, with context on how often they used to come.

Celebrations
Moments worth noticing

Milestones and announcements, like a first class with a teacher.

Front desk
Notes that matter

Injury notes, check-in notes, staff and open spots for each class.

Context
Know your regulars

Visit history in plain language, like how often someone takes class with you.

Built for the whole team

A personal touch, at every class.

Instructors
Teach to the room

Know who is new, who is back, and who to say a few words to after class, without digging through a roster.

Front desk
Turn check-ins into conversations

Greet first visits by name, catch clients ready for a membership, and see the notes that matter before class starts.

Owners
More conversions and retention

Your whole team follows up like you would, every class, so more intro clients convert and more members stay.

Works better together

One platform. Every part connected.

Get started

Every class, briefed.

A demo tailored to your studio · No hard sell, no pressure
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Features, pricing and availability are subject to change.
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