Studio Management

Less stress at the front desk, more time in the studio.

Stop chasing late fees and 6 AM instructor sub texts. Walla brings all your studio operations onto a single screen, putting you back in control of your desk.

Walla dashboard overview showing today's studio performance, alerts, and quick stats in a browser window

Operations software for studios that aren’t gyms.

Walla is built around how yoga, Pilates, Lagree, barre, cycling, and HIIT studios actually run. Not retrofitted from spa, salon, or big-box gym software that tried to flex into boutique.

Manage the day

Total schedule visibility. Zero staff confusion. Today’s classes, live capacity, no-shows, and waivers all in one clear view. Automated late-cancel and no-show fees enforce your policies without front desk friction.

Sell more plans

Create intro offers, memberships, and class packs designed to convert. Pause, start, or upgrade plans with one click, no spreadsheets required. Seamlessly feed your studio data straight into Marketing Suite to power sustainable growth.

Pay your team

Notify instructors about sub requests automatically. Set up custom pay rates, including split rates and class differentials, and let Walla handle payroll without the bi-weekly spreadsheet headache.

Run your day from one place.

Everything that used to live across four tabs, three windows, and a front-desk notebook is now in a single powerful dashboard.

All-in-one dashboard for instant insights

Today’s classes, live capacity, expiring plans, failed payments, and missing waivers, all on one screen. Get instant operational clarity without juggling reports or running manual exports. Need a deeper dive? Full analytics live in Reporting.

Automated late-cancel and no-show fees

Customize fees by plan type, refund window, and policy. Fees collect 24 hours after class so you have a window to reverse or refund without an argument at the front desk.

Color-coded contact tags

Tag clients by status, location, intro source, lifetime value, or anything else you track. Use tags to drive targeted communication in Marketing Suite without rebuilding segments every month.

Tasks built into the platform

Front-desk task list lives in Walla, not a sticky note. Assign, complete, and follow up on the daily things that fall through the cracks when a teacher swaps cover.

Replaces the front-desk notebook and the four browser tabs.
Walla contact tags screen with custom client tags and filters in a browser window

The whole day in front of you, not in front of your team.

Walla day schedule view showing the full day of classes, teachers, and bookings in a browser window

Pricing structures that actually match your business.

Memberships, class packs, intro offers, guest passes, drop-ins, livestream, and hybrid plans. Build them the way your community actually buys, then pause, start, or upgrade with a click, without messing up pre-payments.

Intro offers designed to convert

Customize offer lengths, pricing, class access, and conversion sequences in seconds. Walla automatically tracks every intro client from initial purchase to their first class, then triggers the right message at the right moment to turn them into members.

Memberships with real flexibility

Custom pause, start, and end dates. Plan changes calculated as upgrade, downgrade, or even swap. Pre-payments stay accounted for when a plan resumes. No spreadsheet workarounds.

Guest passes that drive referrals

Add guest pass bonuses to any plan. Match the privileges and time of the parent plan automatically. Add guests to your database with one tap so the next class becomes a new client conversation.

Sub management and pay rates

Instructor requests a sub from the Instructor Dashboard. Walla notifies eligible instructors, tracks the swap, and pays the right teacher at the right rate. No 6am text threads.

Built around how fitness studios actually sell. Not generic SaaS software logic.
Walla intro offers report showing conversion funnel from first visit to membership in a browser window
We have been so impressed with Walla’s customer service team. Unlike our previous software, any issue we’ve raised has been taken seriously and handled by a knowledgeable and responsive customer service rep.
CF
Chantelle FarmerOwner, FLX Fit Club · Rochester, NY

Built to work better together with Walla.

Daily studio operations run smoother when every part of your platform is connected.

Common questions, plain answers.

How do automated late-cancel and no-show fees work?
You set the rules once. Fees collect 24 hours after class so there’s a window to reverse or refund without a front-desk argument. Refund parameters are customizable so different plan types or member tags can have different rules.
Can I customize intro offer parameters?
Yes. Set the price, length, included classes, restrictions, and the conversion sequence that runs alongside it. Walla tracks every intro from purchase to first class to membership conversion in Reporting.
How does sub management notify instructors?
An instructor requests a sub from the Instructor Dashboard. Walla notifies eligible instructors automatically, tracks who covers, and updates pay rates accordingly. No 6am text threads required.
Can I tag clients by status, location, or anything else?
Yes. Create color-coded tags for anything you track — intro source, lifetime value, location, plan type, even teacher training graduates. Tags drive segmented communication in Marketing Suite without rebuilding segments every month.
Can I see today’s revenue without exporting?
The All-in-One Dashboard shows today’s bookings, revenue, and capacity in real time. For deeper analysis, every dollar is also tracked in Reporting with filters for plan type, location, and date range.
How do guest passes work?
Add guest pass bonuses to any plan. The guest gets the same privileges and time window as the parent plan. Add guests to your database with one tap so the next class becomes a new-client conversation.
Can I refund late-cancel fees after they’re charged?
Yes. Fees collect 24 hours after the class, which gives the front desk a window to reverse charges before they hit. After that window, you can still refund manually from the client’s profile.

Take the day off the front desk’s shoulders.

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