From fees to client contact, here are some of Walla's most popular inquiries!
What's the rate for credit card processing?
At Walla, it's all about transparency. We charge the standard Stripe payment processing fees with no additional (or hidden) charges: 2.9% + 30 cents per transaction and 2.7% + 5 cents per transaction with the Stripe terminal.
Will my credit cards be migrated when I switch from my current software?
Absolutely! In most cases, we can automatically migrate client credit card information directly to Stripe from your previous studio management platform.
Do you charge my customers any additional fees?
Absolutely not! There is no convenience fee for booking on the mobile app, nor do we charge you extra for first-time bookings.
Will your widgets work on my website?
Of course! Walla widgets will work on all popular website platforms. Plus, they will give your clients a better, easier browsing and booking experience.
Does Walla have a business mobile app?
We built our studio management platform to have a responsive, mobile-friendly interface, eliminating the need to download another app to manage your studio.
Do you market or sell directly to your customers' clients?
At Walla, we believe your clients are exactly that—your clients. So while we will support their booking and buying experience, we are here to make you their hero.