Every text answered.
In your voice. 24/7.
Walla’s AI Inbox Agent answers member and lead texts instantly using your live Walla schedule, plans, and pricing written in your studio’s exact tone. Paired with the Concierge Agent on your website, it handles client inquiries around the clock and hands complex requests straight to your staff.
Your front desk never clocks out.
Members text at 10 p.m. Prospects browse your site at 6 a.m. Walla’s AI agents handle the routine inquiries instantly, while keeping you in complete control of what gets sent.
Two agents. Complete coverage.
The AI Inbox Agent manages texts in your inbox, while the Concierge Agent engages visitors on your website. Trained on your live studio data, they work in tandem to support your team and keep studio ops running smoothly.
Powered by live studio data, not internet guessing.
Studio Knowledge pulls real-time class availability, membership pricing, and schedule updates straight from Walla. Add your unique studio rules and FAQs so clients always get instant, accurate answers.
Sounds like you. Not like a bot.
Set your studio's voice once in AI Settings: your greeting and sign-off, key phrases, and words to never say. Tone dials adjust everything from warmth and energy to sales pressure, while Concierge Agent and AI Inbox Agent share the same settings, so your website and texts always sound like one voice.
You set the permissions. You control the trigger.
Choose Auto-Send for instant 24/7 responses, or Review First to let staff approve AI-drafted replies in one tap. The agent can automatically book classes (when payment is on file) and share direct checkout links. For administrative actions—like cancellations, plan pauses, and refund requests—you control exactly what the AI can process and what goes to your team.
Smart handoffs when human connection matters.
When a conversation exceeds the AI’s scope, it sends a holding reply, tags the thread with the reason, and notifies your staff. Taking over a conversation pauses the AI automatically—or you can toggle AI off for specific contacts anytime.
Concierge Agent covers your site.
Concierge Agent greets prospective clients on your website 24/7. It answers questions about beginner classes, recommends intro offers based on their workout goals, and routes them straight to checkout or booking links.
Website to inbox, nobody falls through.
Replies to member and lead texts in your Walla inbox, sent right away or saved as drafts for your review.
Greets visitors 24/7, answers questions and points them to the right class or plan.
Gets notified when a thread is escalated, and picks up the conversation.
Answers that keep members coming back.
handled without staff stepping in (placeholder until launch data).
to a first reply, day or night (placeholder).
your team spends teaching and greeting instead of typing (placeholder).
Hire the front desk that never calls in sick.
All-in-one studio software, made for every boutique studio.