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Customer story · Yoga · Switched from Mindbody

How Yoga Pod Tucson replaced five systems with one and grew class sales 43%

After years of juggling five separate systems for scheduling, marketing, video, and payments, the Yoga Pod Tucson team moved everything to Walla. Subscription fees dropped 20% and class sales climbed 43%.

Yoga Pod Tucson · Tucson, AZ · Live on Walla since December 2023
Students with arms raised during a yoga class at Yoga Pod Tucson
The results

Five systems became one. The numbers followed.

43%
Increase in class sales after switching to Walla
5→1
Separate software systems replaced with one platform
20%
Reduction in monthly subscription fees
In their words

“Our ROI was immediate! We went from 5 separate systems to one, and our subscription fees decreased by 20%.”

The Yoga Pod Tucson Team
TL;DR

Three things to know.

01

Yoga Pod Tucson consolidated scheduling, marketing, payments, instructor subbing, and reporting from five tools into Walla, cutting subscription fees 20%.

02

Staff training that once took hours now takes 10 to 15 minutes for most daily tasks, and new hires no longer need months to get comfortable.

03

Class sales grew 43% after the switch, and pulling data for annual strategic planning became dramatically faster.

01 · The challenge

What wasn’t working before Walla.

Before switching to Walla, Yoga Pod Tucson ran its studio on at least five separate systems: a marketing CRM, class scheduling, a separate instructor sub platform, payments, and reporting. None of them talked to each other.

The tipping point came when the studio’s marketing CRM support went dark. Since the team was going to replace its marketing system anyway, it was time to consider a larger switch. Training new hires on five different tools took months, and simple customer tasks required management help and far too many steps.

“We had at least five different things we Frankensteined together.”

The Yoga Pod Tucson Team
Yoga Pod Tucson class practicing outdoors
02 · The solution

Why Yoga Pod Tucson chose Walla.

Walla brought scheduling, marketing automation, payments, sub management, and reporting into one platform built for yoga studios. After a demo and a conversation with co-founder Laura, it was clear Walla could automate the manual workarounds the team had built up. One look at the teacher dashboard and the decision was made.

The team’s biggest fear, losing visibility to new clients who might discover the studio through their old platform’s marketplace, never materialized. And the overwhelming feeling of switching software turned out to be smaller than the problem it solved: the team completed the move between Thanksgiving and Christmas with Walla’s onboarding team doing the heavy lifting.

“Most daily tasks can be taught in 10-15 minutes, compared to the hours it used to take to train staff on our previous system.”

The Yoga Pod Tucson Team
03 · The results

What changed after the switch.

Class sales grew 43% after Yoga Pod Tucson moved to Walla, subscription fees dropped 20%, and ROI was immediate. Automated email campaigns and behavior-based Journeys now do the manual marketing work, gift cards sell without staff involvement, and the branded app keeps the studio’s community engaged with announcements and self-service payments.

The team is data-driven, and Walla made that easier too: daily attendance and revenue checks, weekly membership and intro-offer numbers, and annual strategic planning data pulls that used to take hours of headaches now come straight out of the platform. With operations handled, the leadership team spends its time on growth, innovation, and evolution.

“Implementing Walla has really freed us up to focus on innovation and growth”

Lisa Cutts · Founder, Yoga Pod Tucson
Common questions

About this story.

Why did Yoga Pod Tucson switch from Mindbody to Walla?

The studio was running at least five separate systems that didn't talk to each other, and its marketing CRM support went dark. Walla replaced all of them with one integrated platform, cutting subscription fees 20% while automating the manual workarounds.

How long did Yoga Pod Tucson's migration to Walla take?

The team completed the switch between Thanksgiving and Christmas, going live in December 2023, and recommends hiring the Walla team to do the heavy lifting of implementation.

Did staff struggle to learn Walla after Mindbody?

No. Most daily tasks can be taught in 10 to 15 minutes, compared to the hours it used to take to train staff on the previous system, and new hires no longer need months to get comfortable.

What results did Yoga Pod Tucson see after switching to Walla?

Class sales grew 43%, subscription fees dropped 20%, five systems became one, and ROI was immediate. The team now spends its time on strategy and growth instead of manual admin.

About the studio

Yoga Pod Tucson at a glance.

Location
Tucson, AZ
Modality
Yoga
Locations
1
Previous software
Mindbody
Live on Walla
December 2023
Features used
Marketing Suite, Reporting, Branded App
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