August 14, 2023
Product

Why Switching to Walla Significantly Benefits Your Studio and Clients

It starts with saving time, eliminating old data, and giving your clients a better experience.

Why Switching to Walla Significantly Benefits Your Studio and Clients

Raise your hand if you’re dealing with everything from old data to tech outages and unanswered support issues! The fitness industry has evolved over the last few years, and if we've learned anything, there's no better time than now to evolve. To make a change. An opportunity to reevaluate business operations, goals, and the software that supports everyday studio interactions. Now it's time to consider this your lightbulb moment!

At Walla, we're disrupting FitTech by creating a software experience built to eliminate the tech headaches you're experiencing from your current studio management provider. We're allowing you to instantly run your business with educated ease—and give your staff and clients a user-friendly platform that empowers confidence. But can a studio and gym management software actually do this?

It's possible when you think outside the industry standards. And it starts with time-saving features, an intuitive, modern platform, and a personalized migration experience that makes switching a breeze!

Transferring years of studio data with no downtime.

We understand that your data is valuable. It's the core of your fitness business. Your client stats and studio information, including credit cards, plan purchases, memberships, instructor pay rates, and class history, remain secure when you move to Walla and can be easily transferred to our platform. Just ask Meg at YogaOne, who had 14 years of data! With Walla, you don’t have to spend endless hours exporting your studio's database—we’ve streamlined the whole process for you! By automating data migration and building features to capture all plans, past visits, credit card data, purchases, and billing details, we not only “clean up” outdated information but safely move data that applies to your business operations. We’ll also help you say goodbye to hundreds of duplicate clients!

“It was super important to us that no data was lost during migration—but at the same time, we wanted to eliminate duplicated and outdated data for a better studio owner and staff experience.”

Matthew Ausonio | CTO | Walla


Hands-on migration experience, start to finish.

Switching software can feel daunting (or scary), but our studio partners can attest that it’s actually much easier and stress-free than what they anticipated. At Walla, we believe making a change should be liberating—giving you the freedom to revitalize your business for a better tomorrow. When you migrate to the Walla platform in a few weeks (not months), it’s not just about getting your data moved over; it’s about providing you with hands-on tools and an onboarding specialist dedicated to your transition. From an in-depth checklist to an easy-to-understand migration guide, our team will make sure you are set up for success at every step, continually sharing knowledge without any studio downtime. You will also receive staff training videos, real-time onboarding calls, customizable client communication suggestions about your software switch, and a site audit, so you’re ready to go live. And since Walla’s platform is so intuitive, it will take no time for your staff to learn the backend—and your clients to book and buy classes!

A better studio management platform that does the heavy lifting for you.

When you transition to Walla, you instantly simplify your studio operations for your staff and clients. With powerful features, including automated late cancel and no-show fees, plan expiration notifications, actionable reporting, and a built-in Marketing Suite, making better, faster business decisions becomes a no-brainer. And with customizable intro offer and plan creation, accurately analyze conversion rates without second-guessing. Plus, Walla’s mobile-friendly, modern interface makes it easy to eliminate everyday chaos and find precisely what you are looking for, from individual instructor performances to a client's birthday or a past payment owed.

Client interactions and touchpoints to elevate your studio brand.

Whether you’re a new yoga studio owner or an established barre studio in your city, your brand and boutique wellness business represent community, inclusivity, and acceptance. With Walla, we equip you with branded widgets to make your website experience even more intuitive and easy to use—along with the free Walla app for Android and iOS, built to highlight only your studio without competitor distractions. Plus, we can also build your studio a responsive website in-house for a better, higher-performing online experience. Our platform also serves up instant client insights and an industry-first personality quiz, so your staff can have more authentic and educated engagement, helping to increase connections and retention with more meaningful interactions. By optimizing your brand experience in simple ways with Walla, you ensure revenue-generating touchpoints are always consistent and convenient wherever your clients are.

So, are you ready to take a leap forward? Schedule a quick chat with our team—and discover a software partner that puts you first.

Customer retention is the key

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What are the most relevant factors to consider?

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Don’t overspend on growth marketing without good retention rates

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What’s the ideal customer retention rate?

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Next steps to increase your customer retention

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