Walla’s Commitment to Canadian Privacy

At Walla, we know that Canadian businesses — and their clients — expect privacy, security, and control over their data. We’ve created a Canadian Data Protection Addendum that works alongside our standard Terms of Service to provide additional peace of mind for our Canadian partners.

1. Your Data Stays Yours

All information about your studio and your clients (personal, transactional, and behavioural) belongs to you. Walla only uses this data to provide and improve our services.

2. No U.S. Government Access

Canadian client data will not be shared with the U.S. Government or non-Canadian authorities, unless required by Canadian law. This ensures compliance with Canadian privacy expectations.

3. No Sale or Transfer of Client Data

We will not sell or pass your client data to third-party partners, data buyers, or even future owners of Walla, without your written consent.

4. Aggregated Data, Not Identifiable Data

We may use anonymized, aggregated statistics (like “X% of clients book morning classes”) to improve Walla. But this data can never be tied back to your individual clients.

5. Extra Protections for Marginalized Communities

We recognize the importance of safeguarding data that could be misused to profile or target communities. Walla takes steps to prevent discriminatory use of Canadian client data.

6. Data Deletion on Exit

If you ever leave Walla, we’ll remove your Canadian client data from our active systems upon request. Aggregated reports will not include identifiable Canadian data going forward.

7. Security Standards

Walla follows industry best practices (including SOC 2 measures) to secure your client data. Encryption, firewalls, and monitoring help protect against unauthorized access.

In plain terms: Canadian client data is owned by you, protected under Canadian privacy standards, and shielded from foreign government access or resale