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Loyalty, Challenges, and Streaks & Goals are all built into Walla. No punch cards. No spreadsheets. No extra tools. Just one place to keep members engaged, build habits that bring them back, and see the impact on your revenue.
Capillary
LoyaltyPass
Paytronix
Studios have been doing retention work for years. The bingo printouts, the sticker board by the front desk, the spreadsheet where someone tracks who earned a free class. It works until it doesn't, and it never tells you whether any of it moved the numbers.
Half of a studio's new members quit within six months, and those who visit fewer than four times in their first month are 80% more likely to cancel. The habits that drive retention start early.
Source: Regulr
Someone has to track who earned what and make sure they actually get it. When it’s manual, rewards can be delayed, missed, or forgotten.
There's no record of who joined a challenge or where they stand, so participation is a guess and the leaderboard lives on a whiteboard.
A separate platform holds your points data, charges you separately, and reports on itself instead of on your business.
Once members leave the studio, there's nothing keeping them motivated, tracking their progress, or pulling them toward their next visit.
Studios configure and manage everything directly in Walla. Member activity is tracked along the way, giving you the flexibility to decide when and where your team gets involved.
Decide what earns points and let Walla handle the rest. Members accumulate for the actions you actually want to encourage, and your team redeems from inside the platform.
Run the programs your community already loves without the printouts. Three formats cover most of what studios build by hand today, with reporting that tells you who showed up.
Members set their own weekly visit goal and watch the streak build. It's entirely client side, so there's nothing for your team to configure or maintain.
Bring loyalty, challenges, goals, and streaks into the same platform your members already use, creating more ways to stay engaged beyond the booking.
Use gamification to make visits, milestones, goals, and progress more motivating. Give members something to work toward and more reasons to make the next visit.
See participation alongside attendance, plan purchases, referrals, and more, so you can understand what's engaging members and what's making an impact on your business.
A separate loyalty platform can tell you how many points people earned. It can't tell you whether those points brought anyone back or sold a single membership. Because the Retention Suite runs on the same data as the rest of Walla, you can see how engagement connects to the outcomes that matter to your business.
Explore Walla reportingPunch cards, whiteboards, and a spreadsheet someone maintains between classes. It's free, it's flexible, and it quietly costs a few hours a week plus every reward that slips through.
Running loyalty, challenges, and other retention programs outside your studio software means more logins, more costs, and member data spread across different systems.
Run retention programs where you already manage your members, connecting engagement to attendance, purchases, and the data that drives better business decisions.
Referrals is part of the Marketing Suite and included in Walla PRO, not the Retention Suite. The two connect, so a completed referral can feed loyalty points.
No. Loyalty is built into Walla, using the same attendance and purchase data as the rest of your studio. There's no second platform to pay for, log into, or reconcile.
Referrals is part of the Marketing Suite and included in Walla PRO, not the Retention Suite. The two work together, so a completed referral can earn a member loyalty points, but referrals are not part of this suite.
Loyalty and Challenges are studio configured, so you decide what earns points and which challenge formats to run. Streaks and Goals is entirely client side, meaning members set their own targets and your team configures nothing.
You can see attendance lift among participants, plan purchases connected to engagement, and participation by challenge. That connection between engagement and revenue is the part a standalone loyalty tool can't give you.
It's built for membership-driven studios that want to keep members engaged and coming back, whether you're already running loyalty or challenges by hand, using another tool, or looking to build a stronger retention strategy.
The Retention Suite starts at $190/month and includes the full suite: Loyalty, Challenges, Streaks & Goals. Pricing scales based on your number of active members, not locations, so there's no additional charge for having multiple locations.
See how loyalty, challenges, and habit building work inside the platform you already run your studio on.