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Loyalty, challenges, and streaks live natively inside Walla. No punch cards. No spreadsheets. No third party tool to bolt on. Just one place to build the behavior that keeps members coming back, tracked automatically and tied to your revenue.
Every studio does this work. The bingo printouts, the sticker board by the front desk, the spreadsheet where someone tracks who has earned a free class. It works until it doesn't, and it never tells you whether any of it moved the numbers.
Half of new members quit before the six month mark, and members who attend fewer than four times in their first month have an 80% chance of cancelling. That early window is where habits either form or don't.
Source: Regulr
Eligibility takes a manual audit of attendance. Fulfillment happens outside whatever system you're using, which means it happens late or not at all.
There's no record of who joined a challenge or where they stand, so participation is a guess and the leaderboard lives on a whiteboard.
A bolt on platform holds your points data, charges you separately, and reports on itself instead of on your business.
The app only handles booking. There's nothing that helps a member build a routine or see the one they already have.
Studios configure and manage everything directly in Walla. Member activity tracks itself, so the program runs whether or not anyone remembers to update the board.
Decide what earns points and let Walla handle the rest. Members accumulate for the actions you actually want to encourage, and your team redeems from inside the platform.
Run the programs your community already loves without the printouts. Three formats cover most of what studios build by hand today, with reporting that tells you who showed up.
Members set their own weekly visit goal and watch the streak build. It's entirely client side, so there's nothing for your team to configure or maintain.
One platform holds the attendance data, the reward rules, and the record of who's participating. Nothing lives in a separate system that doesn't talk to the rest of your business.
Rewards tie to real tracked behavior, not to guesswork or a manual audit. Members see progress they earned, and your team never has to reconstruct it.
Attendance lift, plan purchases, and participation report together, so you can see which programs translate engagement into recurring revenue and which ones just look busy.
A separate loyalty platform can tell you how many points people earned. It can't tell you whether those points brought anyone back or sold a single membership. Because the Retention Suite runs on the same data as the rest of Walla, engagement reports against the outcomes you actually run the studio on.
Explore Walla reportingPunch cards, whiteboards, and a spreadsheet someone maintains between classes. It's free, it's flexible, and it quietly costs a few hours a week plus every reward that slips through.
A dedicated loyalty tool adds a monthly line item, a second login, and a data set that sits outside your studio software. Several platforms still depend on one to offer loyalty at all.
Loyalty, challenges, and habit building configured where you already run scheduling, payments, and reporting. One system, one data set, and engagement measured against attendance and revenue.
Referrals is part of the Marketing Suite, not the Retention Suite. The two connect, so a completed referral can feed loyalty points, but they're sold separately.
No. Loyalty runs natively inside Walla, using the same attendance and purchase data as the rest of your studio. There's no second platform to pay for, log into, or reconcile.
Referrals is a separate feature sold as part of the Marketing Suite. The two work together, so a completed referral can earn a member loyalty points, but referrals are not part of this suite.
Loyalty and Challenges are studio configured, so you decide what earns points and which challenge formats to run. Streaks and Goals is entirely client side, meaning members set their own targets and your team configures nothing.
Not at launch. Reward redemption is handled by your team inside Walla. Client facing redemption is on the roadmap.
You can see attendance lift among participants, plan purchases connected to engagement, and participation by challenge. That connection between engagement and revenue is the part a standalone loyalty tool can't give you.
Membership driven studios, often with more than one location, that are already running an informal loyalty or challenge program by hand or paying for a bolt on tool to do it.
[PRICING TBD. Placeholder until the suite price and its relationship to Marketing Suite pricing are finalized.]
See how loyalty, challenges, and habit building work inside the platform you already run your studio on.