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Use Employee Retention to Drive CX & Profits
How can employee engagement impact the customer experience at your studio—and increase profitability? Our co-founder Laura Munkholm talks with BFS powerhouse Jessica LaChance as they dive into case studies from The Ritz-Carlton and top studios proving that taking care of your staff means taking care of your clients. (Now that’s a win-win!)
What you will learn
Meet our guest
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