Walla Webinar Series: Use Employee Retention to Drive CX & Profits

How can employee engagement impact the customer experience at your studio—and increase profitability? Our co-founder Laura Munkholm talks with BFS powerhouse Jessica LaChance as they dive into case studies from The Ritz-Carlton and top studios proving that taking care of your staff means taking care of your clients. (Now that’s a win-win!)

9:30 am



Jun 22, 2023