Here are the most recent Walla software feature and product updates!
What has the Walla team been working on behind the scenes? Here are a few of our new (and favorite) features and functionality built to simplify and empower your everyday studio needs and operations. Oh, and if you missed Walla’s Marketing Suite release, here’s what you need to know!
You asked for shorter, sharable links to your schedule—and we answered! With the new direct link feature, you can instantly copy any link to a class or enrollment in a more user-friendly form you can share across anywhere, from an instructor’s Instagram Stories to a QR code on a marketing flyer and more! Links can be accessed for:
Direct links are a fun update to share with your staff—and a straightforward way to promote your studio brand and an individual offering that’s easy to book!
Do you use a tablet for your class check-in? Considering adding an iPad to your front desk? Then this update is for you! We are creating a more modern studio and class experience via self check-in. Offer your clients a more modern and independent exchange by allowing them to instantly add themselves to a class on your roster in real-time (if they have an account and applicable plan). They can search their name, select and class, book and be on their way into your class without downtime or customer service issues. It is as easy as tapping, booking, and attending class! You can easily find this feature under your Business Settings if you want to update the functionality.
Texting with individual clients is one of the best and most effective ways to upsell, engage, and deepen their connection with your studio, staff, and brand. And sometimes, a lot of text messages can come through (and need specific attention), so we are giving you the ability to pin and mark a message as unread straight to the top of your inbox! This will ensure all client text exchanges are seen and answered—and nothing goes unnoticed—which is one surefire way to foster trust and confidence with your clients and community.
Are you looking for details on how appointments impact your bottom line and studio success? Our all-new report lets you dive into the easy-to-understand data you can easily filter to see and compare the specifics, including date range and staff member. Plus, you can immediately click on a client profile from this report to see additional details about the appointment purchase. Note: The Appointment Revenue Report will only reflect settled-up appointments.
Identify if a client has an account balance on the class check-in screen (enrollments coming soon!)
Get exact client and financial insight in the First Purchase Report
Streamlined plan management list view for easy access and information
Questions about Walla features? Check out our support library! Please note you must be logged in to Walla to access this support content.
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Passionate yogi, wellness aficionado, and client relations expert with over 15 years in FitTech
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