Studio Insights: Use Employee Retention to Drive CX and Profits

Our co-founder talks to Jessica LaChance of Boutique Fitness Solutions about how employee engagement can positively impact your bottom line.

Brittany Raine

Director, Content & Communications

June 22, 2023

Studio Insights: Use Employee Retention to Drive CX and Profits

TL;DR

Three things to know before you read

Walla co-founder Laura Munkholm talks with Jessica LaChance of Boutique Fitness Solutions about employee engagement and profitability.
The conversation draws inspiration from the Ritz Carlton to show how company culture drives the customer experience.
Listen to the webinar for practical ways to build staff cohesion your clients are guaranteed to feel.

In this article

Can who you hire impact client retention and revenue? And how do they influence the customer experience?

Walla co-founder, Laura Munkhom, spoke with a fellow female executive studio success expert, Jessica LaChance of Boutique Fitness Solutions, about the importance of employee engagement and company culture as a strategy to drive profitability, taking inspiration from the Ritz Carlton.

Listen to our webinar now and see the best ways to create cohesion amongst your staff! Your clients are guaranteed to feel that!

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