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What’s Up at Walla: Give Your Clients a Warm Welcome By Instantly Seeing Who Is New

New Walla features: check-in icons that flag first-time clients, a new Lagree class category, and customizable video on-demand permissions.

Brittany Raine
Director, Content & Communications
July 20, 2023
What’s Up at Walla: Give Your Clients a Warm Welcome By Instantly Seeing Who Is New
TL;DR
Three things to know before you read
  • Updated check-in screen icons show which clients are new to a class or appointment so staff can engage them properly.
  • Lagree is now a primary class category, letting you categorize your studio experiences more precisely for students.
  • The release also adds customizable video on demand permissions and separate first and last name columns in CSV exports.
In this article

The Walla team released a few new features to enhance how you engage with clients while making your software experience even more intuitive!

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Know exactly who is new to your studio 

See who is a new or first-timer to a class or appointment at your studio directly from the check-in screen with updated icons denoting that status. The best part? Your staff will immediately know the best way to engage—and if they need to take additional time to show them around the studio or modify/explain the class structure. And don’t forget: Our last release lets you see if a client has an account balance on the check-in screen, too! An all-encompassing client view! 

 

Showing some Lagree love

We’ve added a primary category you’ve asked for (and we are sure you’ve already guessed it). Lagree! Now you can get more granular with categorizing your studio experiences so your students know what to expect!

A few other feature updates that made it into this release: 

  • Customize your permissions for your studio video on demand (VOD) settings 
  • First and last names will now show up in separate columns when you do your CSV exports 

Questions about Walla features? Check out our support library! Please note you must be logged in to Walla to access this support content. 

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Brittany Raine

Director, Content & Communications

Strategist. Storyteller.

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