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How to Build a Referral Machine in Your Studio

Word-of-mouth brings your absolute best clients through the door. They stay longer, spend more, and fit perfectly into your community. But for most studio owners, word-of-mouth feels entirely out of their control—you just hope your clients are talking about you. It’s time to stop relying on hope. In this exclusive webinar, we are pulling back the curtain on how to build a predictable referral engine. Discover how to create a system that works consistently, rewards your best clients, and drives reliable growth.

What you will learn

The "hope" trap vs. intentional design

Discover exactly why most studio referral programs fail and the simple, psychological shift required to make yours actually work.

High-incentive structuring & rewards

Learn how to build a campaign your clients are eager to participate in, including what specific rewards drive massive action (and which ones to avoid).

Systems for repeatable growth

Stop treating word-of-mouth as a random occurrence. Master the tools and automated workflows that turn happy clients into a hands-free marketing team.

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We are nothing short of overjoyed and relieved to have made the switch to Walla. So much of my time over the past four years of studio ownership has gone to stressing out over our software system. It was confusing, unattractive, not intuitive in the least, and it seemed like to do anything beyond the basics, we needed some sort of a 'hack.'

Bridget Regan
Honey Yoga · CA

Meet our guest

Seran Glanfield

Founder, Spring Three

Seran Glanfield is a marketing strategist and business coach who works exclusively with boutique fitness studios to build and grow profitable businesses. As the founder of Spring Three, she has coached hundreds of studio owners around the world on brand messaging, marketing tactics, sales processes, strategic planning and management systems.

Seran is passionate about supporting individual studios as they build profitable and sustainable businesses with the right combination of strategic thinking and industry expertise. These tactics include refining marketing messaging and understanding data, so you know exactly what is (and isn’t) working at your studio.

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